FAQs

I'm not receiving email from Schenker Customs

Schenker Customs uses Brevo to send transactional emails. To improve the deliverability of our emails, we recommend that you ask your IT department to whitelist the following domains and IP ranges:

  • schenkercustoms.com
  • mail.schenkercustoms.com
  • mailinblue.com
  • d.mailin.fr
  • d.sender-sib.com
  • sendib.com
  • sendibm0.com
  • sendibm1.com
  • sendibm2.com
  • sendibm3.com
  • sendibm4.com
  • sendibt1.com
  • sendibt2.com
  • sendibt3.com
  • sendibt4.com
  • sp1-brevo.net
  • sp2-brevo.net
  • sp3-brevo.net
  • sp9-brevo.net
  • tsp1-brevo.net
  • 1.179.112.0/20 that can be understood as 4,096 IPs from 1.179.112.0 to 1.179.127.255
  • 77.32.148.0/24 that can be understood as 256 IPs, from 77.32.148.0 to 77.32.148.255
  • 77.32.149.0/24 that can be understood as 256 IPs, from 77.32.149.0 to 77.32.149.255
  • 185.41.28.0/24 that can be understood as 256 IPs, from 185.41.28.0 to 185.41.28.255
  • 212.146.244.0/24 that can be understood as 256 IPs, from 212.146.244.0 to 212.146.244.255